Heritage Medical Center Recognized With Joint Commission Survey Award

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L-R: Howard Rupard, MD, PhD and Chief of HMC Medical Staff, Traci Roberts, RN, Chief Quality Officer; Pat Sweeton, RN, Chief Nursing Officer and Dan Buckner, Chief Executive Officer at Heritage Medical Center.
Heritage Medical Center has once again been recognized for scores received in their most recent Joint Commission survey. This survey is Medicare’s “report card” to grade quality in hospitals. “The Joint Commission and Medicare regulations guide us in providing our patients with the safest environment and best care possible. These standards also guide us in providing a safe environment for our employees and visitors as well,” explained Traci Roberts, RN, and Chief Quality Officer at Heritage Medical Center.
“To have achieved the highest Joint Commission survey score of any hospital in our division speaks to the commitment and dedication of our staff to provide the highest quality of health care available in the area,” stated Howard Rupard, MD, PhD, and Chief of Staff at Heritage Medical Center.
“All surveys are unannounced, therefore, we strive to maintain a status of “survey readiness” each and every day,” Roberts added. “Regulation education for employees and medical staff and ongoing audits are processes that ensure we are achieving continual compliance at Heritage Medical Center.”